Refund Policy

613 Auto Insiders Inc. aims to provide clear, fair, and transparent policies for deposits, appointments, services, and vehicle-related transactions.

​

For motor vehicle purchases in Ontario, there is generally no automatic cooling-off period once a customer has signed a motor vehicle purchase or lease agreement, unless a legal cancellation right applies or a stated condition of the agreement is not met.

​

Any deposit, payment, or service charge will be handled according to the written terms provided at the time of the transaction.

​

Vehicle deposits, where accepted, will be confirmed in writing and will state whether the deposit is refundable, non-refundable, conditional, or applied toward purchase. No vehicle is considered held, reserved, or removed from availability unless confirmed by 613 Auto Insiders Inc. in writing.

​

If a transaction is cancelled, any refund will depend on the written agreement, the reason for cancellation, work already completed, vehicle status, and applicable law.

​

Detailing, appraisal-style value reviews, and consultation fees may be refundable, partially refundable, or non-refundable depending on appointment timing, work completed, and the terms disclosed at booking.

​​